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Cookies Policy
This Cookies Policy explains how Pokie Mate Casino uses cookies and similar technologies when you visit or use our website. It describes what cookies are, the purposes for which they may be used, and the choices available to you. This policy should be read together with our Privacy Policy and Terms and Conditions.
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What cookies are
Cookies are small text files that a website places on your computer, mobile phone, tablet or other internet-connected device. They allow the website to recognise a device, remember certain information and support the delivery of online services. Cookies may be temporary or persistent. Temporary cookies, sometimes called session cookies, are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you remove them.
Article contents
We may also use technologies that perform functions similar to cookies, including pixels, tags, local storage and software development kits. In this policy, we refer to all of these technologies as cookies unless a distinction is needed. These technologies may collect information about your browser, device, approximate location, website activity and interactions with our pages.
Cookies do not normally contain information that directly identifies you, such as your name or contact details. However, information collected through cookies may be linked with account, device or usage information that we hold. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable Australian privacy requirements.
Why we use cookies
- To make the website function correctly and provide requested features.
- To remember preferences, settings and choices made during a visit.
- To support account access, authentication and session management.
- To help protect the website, accounts and services from fraud, misuse and other security risks.
- To understand how visitors use the website and identify areas for improvement.
- To monitor website performance, stability and technical errors.
- To provide relevant content and measure the effectiveness of advertising or marketing activities, where permitted.
- To help meet legal, regulatory, responsible gambling and operational requirements.
Types of cookies we may use
Strictly necessary cookies
These cookies are required for essential website functions. They may support page navigation, secure areas, account sign-in, session continuity, security controls and the delivery of services you request. Without these cookies, parts of the website may not operate properly. Because they are necessary for the operation and security of the website, they may not be available for disabling through every preference tool.
Preference and functionality cookies
These cookies remember choices and preferences so that the website can provide a more consistent experience. For example, they may remember language, display settings, regional preferences or information entered into a form. If you refuse or remove these cookies, you may need to re-enter preferences each time you visit and some features may work less smoothly.
Analytics and performance cookies
Analytics cookies help us understand how visitors interact with the website. They may show which pages are viewed, how visitors move through the site, whether pages load correctly and where technical problems occur. We use this information in an aggregated or otherwise controlled form to assess performance, improve content and make the website easier to use. Analytics information is not intended to identify you personally.
Advertising and marketing cookies
Where used and permitted, advertising or marketing cookies may help measure campaigns, limit repeated advertisements, understand visits from promotional channels and present content that may be more relevant. These cookies may be placed by us or by service providers acting on our behalf. We do not use cookies to encourage gambling that is unsafe or inconsistent with responsible gambling principles. Marketing activities may be subject to applicable laws, platform rules and user preferences.
Third-party cookies
Some website functions may be provided by third parties, such as security, payment, analytics, customer support, content delivery or advertising providers. These providers may use their own cookies or similar technologies. Their collection and use of information may be governed by their own privacy and cookie policies. We take reasonable steps to work with providers that are appropriate for the relevant service, but third-party technologies may change over time.
Your cookie choices
When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept optional cookies, reject optional cookies or select categories of cookies. Your choices may be stored in a cookie so that we can remember them. If you use a different browser, device or browser profile, you may need to set your preferences again.
You can also control cookies through your browser settings. Most browsers allow you to view, block, delete or restrict cookies. Browser controls differ, so you should check the help or settings section of your browser for instructions. You may also be able to manage certain advertising preferences through industry or platform tools available in your region.
- Blocking essential cookies may prevent account features, security functions or parts of the website from working.
- Rejecting analytics cookies will not usually prevent you from browsing, but it may limit our ability to improve the website based on usage information.
- Deleting cookies may remove saved preferences and sign you out of some services.
- Cookie controls do not necessarily delete information already collected before your choice was changed.
- If you use multiple browsers or devices, cookie choices may need to be applied separately.
Some browsers offer a Do Not Track setting. Because there is no consistent industry standard for responding to this signal, the website may not respond to it in every situation. Where required, we will provide cookie choices and handle personal information in accordance with applicable law.
Cookies and responsible gambling
Cookies may support secure account access, age and identity checks, fraud prevention, session controls and responsible gambling processes. They may also help us remember settings connected with account restrictions or safer gambling tools. Disabling cookies must not be used to avoid account controls, identity checks, self-exclusion arrangements, deposit or wagering limits, or other protective measures. If a technical setting prevents a responsible gambling feature from working, access to some services may be limited.
Privacy, retention and changes to this policy
Information collected through cookies may be combined with information supplied when you create or use an account, contact support, participate in promotions or use our services. We use and disclose that information for the purposes described in our Privacy Policy, including providing services, maintaining security, meeting legal and regulatory obligations, preventing fraud and improving the website.
Cookie information is retained only for as long as reasonably necessary for the purpose for which it was collected, or for a longer period where required or permitted by law. Retention periods may vary depending on whether the information supports a live session, a preference, security monitoring, analytics, legal compliance or another legitimate business purpose.
The website may contain links to websites, applications or services operated by other organisations. This Cookies Policy does not apply to those external services. You should review the relevant provider's privacy and cookie information before using them. Pokie Mate Casino is not responsible for the content, security or cookie practices of external websites that it does not operate.
We may update this Cookies Policy when our website, technology, service providers, legal obligations or cookie practices change. The updated version will be made available on this page and may include a revised effective date. Where a change is significant, we may provide additional notice or request new consent where required. Your continued use of the website after an update may be subject to the revised policy.
Questions and privacy requests
If you have a question about this policy, wish to change a cookie preference or want to make a privacy-related request, please use the available support or privacy contact method provided on the website. We may need to verify your identity before responding to a request involving account or personal information. We will handle requests in line with applicable Australian privacy law and may retain limited information about the request for security, compliance and record-keeping purposes.
